Welcome to Abhi Trading Company, an independent doorstep RO service provider. By browsing our website, booking a service call, or entering into an AMC agreement with us, you agree to comply with and be bound by the following Terms and Conditions.
Last Updated: 2026
1. Acceptance of Terms
By accessing this website, scheduling a visit via phone or WhatsApp, or receiving on-site water purifier repairs, you agree to these Terms. Abhi Trading Company reserves the right to update or modify these terms at any time. The most current version will always be accessible on this page.
2. Services Provided
Abhi Trading Company delivers comprehensive doorstep water purifier services across Lucknow and neighboring areas:
RO / Water Purifier Diagnosis & Repair
RO Installation, Uninstallation & Relocation
Genuine Filter & RO Membrane Replacements
Annual Maintenance Contracts (AMC Plans)
UV / UF / Alkaline / Mineralizer Servicing
Commercial & Industrial RO Plants for Offices & Schools
3. Booking & Service Conditions
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Bookings may be made online via phone call (+91 91962 60241), WhatsApp, or website request form.
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Customers are required to provide accurate address, landmark, and primary contact phone numbers.
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Our assigned technician verifies the purifier condition and communicates necessary estimates before dismantling or replacing parts.
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Arrival time windows are approximations; delays caused by traffic congestion, heavy rains, or emergency tasks will be communicated promptly.
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We retain the right to deny service in situations involving hazardous wiring, abusive behavior, or suspicious requests.
4. Pricing and Payment Terms
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Standard visiting inspection charges and AMC package rates are transparently communicated before confirmation.
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Additional spare parts (e.g., booster pump, SMPS adapter, membrane, sediment/carbon candles) are quoted and confirmed with the customer prior to installation.
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Accepted payment modes include Instant UPI (Google Pay, PhonePe, Paytm), Bank Transfer, or Cash upon job satisfaction.
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Official service bills and invoices are furnished for every service and AMC transaction.
5. Customer Responsibilities
To enable smooth servicing, the customer agrees to:
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Ensure availability of running water supply and active electrical power connection at the service site.
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Provide safe and clear accessibility to the RO water purifier mounting location.
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Test the water output and TDS reading alongside the technician before signing off the job sheet.
6. Service Warranty & Liability
Up to 90 Days Service Labor Warranty
We provide a labor warranty on repairs completed by our technicians. Replaced branded components and spare parts carry standard manufacturer warranties as stipulated on the invoice.
Warranty Exclusions: Warranty does not extend to physical damage, water ingress into electronics due to external plumbing pipe bursts, extreme voltage surges, or unauthorized third-party tampering post-service.
7. Annual Maintenance Contracts (AMC)
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AMC contracts cover designated scheduled preventive maintenance visits and priority breakdown attendance as specified in the chosen plan.
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Parts not covered under the respective plan tier (e.g. major electrical motors in non-comprehensive packages) will be billed at preferential discounted rates.
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AMC plans belong to the designated registered machine and address, and are non-transferable without prior company confirmation.
8. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes or claims arising in connection with our services shall be subject to the exclusive jurisdiction of the competent courts at Lucknow, Uttar Pradesh.
