Abhi Trading Company is an independent doorstep RO service provider. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when using our website or availing our RO repair, servicing, and AMC services.
Last Updated: 2026
Information We Collect
We may collect the following information when you book a service or interact with our website:
-
Contact Details: Full name, mobile phone number, and email address.
-
Service Location: Physical address/doorstep location for RO repair, installation, maintenance, or AMC visits.
-
Payment Transaction Records: Payment mode details for invoices (UPI, bank transfer, or cash) — Note: Debit/Credit card credentials are never collected or stored by us.
-
RO System Details: Purifier brand, model, observed technical faults, TDS issues, or filter condition.
-
Website Usage & Technical Data: Browser type, device information, visited pages, and form submissions to ensure proper site operation.
Note: We have proudly served thousands of homes and commercial setups across Lucknow and surrounding regions with trusted RO maintenance and repair solutions.
How We Use Your Information
Your personal and service information is used strictly to provide professional and prompt water purification solutions:
-
Scheduling, assigning technicians, and fulfilling doorstep RO repairs, filter replacements, and AMC visits.
-
Issuing service receipts, job-completion reports, and official invoices.
-
Direct communication regarding technician arrival time, service reminders, or warranty follow-ups.
-
Enhancing customer experience, website performance, and service quality.
-
Security verification and prevention of fraudulent bookings.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to any third parties or marketing brokers. We share information only under the following necessary scenarios:
-
Field Service Personnel: Assigned certified technicians who require your address and contact details to deliver doorstep service.
-
Payment Processors: Authorized banking and UPI gateways required to facilitate payments and billing.
-
Statutory Requirements: Law enforcement or judicial authorities if strictly mandated under prevailing laws of India.
Cookies & Web Tracking
Our website may employ standard cookies and web analytics to enhance user experience, remember basic preferences, and analyze website speed and traffic flow. You may choose to disable cookies through your browser settings, though certain interactive features of the website may function with limited efficiency.
Data Security
We adopt appropriate physical, electronic, and administrative safeguards to protect your personal details against unauthorized access, alteration, or disclosure. However, please be aware that no transmission of data across the internet can be guaranteed 100% immune from every hazard.
Your Privacy Rights
As our customer, you have the right to:
-
Inquire about the personal data maintained in our service records.
-
Request correction or updating of outdated contact or address information.
-
Opt out of promotional WhatsApp or SMS service notifications at any point.
-
Request removal of your customer record once existing service warranty cycles have concluded.
Transparent Invoicing & Business Information
Every paid service, repair job, filter replacement, and AMC agreement is accompanied by an itemized service invoice to maintain 100% transparency.
Enterprise Name
Abhi Trading Company
Service Category
Doorstep RO Repair & AMC Services
Children's Privacy & Policy Updates
Our services are intended solely for individuals of legal age capable of booking doorstep home services. We do not knowingly collect personal data from minors under 18 years of age.
We may periodically revise this policy to adapt to legal standards or operational enhancements. Updates will be reflected directly on this page.
